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Aftersales 2017-06-01T15:52:26+00:00

The best after sales support

Supporting you, your staff and your business


Your website is your companies presence to your chosen market place and like your actual office it will benefit from maintenance and regular care. After we have successfully published your new website, video or Google Tour we don’t just walk away and leave you to manage by yourself.

We provide close support for you and your staff in the month after your site goes-live to make sure all the website content and application functions are as required. As we employ Open standards Content Management Systems (CMS) in our web development it is fairly routine for you and your colleagues to apply updates and changes to your site.

If needed we can of course assist and offer ongoing support packages to keep your website in a constant refresh cycle.

 

WEBSITE TUITION


You now have your new website, you’ve looked at all the help documents we sent you and you feel you still need additional help. Don’t worry, we can send our expert to your own offices or home address. It will benefit you doing the training at your own location.

  • Updating Content  – You’ll be shown indepth how to update your text and images.
  • Social Media Sharing -You’ll be shown the best way to share your content for maximum reach

REMOTE ACCESS


We can set up remote access on your work or home computer. Sometimes you may encounter an issue that you just can’t put into words and it’s something we will be able to sort in only a few minutes. 

  • Email Settings  – If you encounter some internal issues with your emails, we can access and fix
  • Watch and Learn – If you require help, we can access your computer and you can watch how it’s done. Watch and learn process.

PROJECT MANAGER


If you select our aftersales package, you won’t be passed around various different departments. You’ll have one project manager who understands your business.

  • One to One  – You’ll have close contact with your Project Manager
  • Easy Contact -Your Project Manager is only a click away

 

TICKET SUPPORT SYSTEM


If you do not choose a support plan, you can still get assistance via our ticket system. 

  • Contact   –  Your email will be answered with 48 Hours
  • Hours  – Ticket support available Monday to Friday 9 – 5

HOSTING & AFTER SALES PLANS

We offer a friendly after sales service. Rest assured that you will never be left alone with any issues relating to web or emails.

PACKAGE 1

£5Per Month
  • ESSENTIALS

PACKAGE 2

£15Per Month
  • COMPLETE PACKAGE

PACKAGE 3

£10Per Month
  • MIDDLE OF THE ROAD

RequestCall Back

GET A QUOTE

The best after sales support

Supporting you, your staff and your business


Your website is your company’s presence to your chosen market place and like your actual office it will benefit from maintenance and regular care. After we have successfully published your new website, video or Google Tour we don’t just walk away and leave you to manage by yourself.

We provide close support for you and your staff in the month after your site goes-live to make sure all the website content and application functions are as required. As we employ Open standards Content Management Systems (CMS) in our web development it is fairly routine for you and your colleagues to apply updates and changes to your site.

If needed we can of course assist and offer ongoing support packages to keep your website in a constant refresh cycle.

 

WEBSITE TUITION


You now have your new website, you've looked at all the help documents we sent you and you feel you still need additional help. Don't worry, we can send our expert to your own offices or home address. It will benefit you doing the training at your own location.

  • Updating Content  - You'll be shown indepth how to update your text and images.
  • Social Media Sharing -You'll be shown the best way to share your content for maximum reach

REMOTE ACCESS


We can set up remote access on your work or home computer. Sometimes you may encounter an issue that you just can't put into words and it's something we will be able to sort in only a few minutes. 

  • Email Settings  - If you encounter some internal issues with your emails, we can access and fix
  • Watch and Learn - If you require help, we can access your computer and you can watch how it's done. Watch and learn process.

PROJECT MANAGER


If you select our aftersales package, you won't be passed around various different departments. You'll have one project manager who understands your business.

  • One to One  - You'll have close contact with your Project Manager
  • Easy Contact -Your Project Manager is only a click away

 

TICKET SUPPORT SYSTEM


If you do not choose a support plan, you can still get assistance via our ticket system. 

  • Contact   -  Your email will be answered with 48 Hours
  • Hours  - Ticket support available Monday to Friday 9 - 5

HOSTING & AFTER SALES PLANS

We offer a friendly after sales service. Rest assured that you will never be left alone with any issues relating to web or emails.

PACKAGE 1

£5Per Month
  • ESSENTIALS

PACKAGE 2

£15Per Month
  • COMPLETE PACKAGE

PACKAGE 3

£10Per Month
  • MIDDLE OF THE ROAD

Request A Call Back

GET A QUOTE